What is the ClassPass cancellation fee? What is the reservation cancellation policy?
| Country | Late cancellation fee | Missed reservation fee |
|---|---|---|
| United States | $9 – 55 | $12 – 62 |
| Canada | $10 – 30 | $14- 34 |
| United Kingdom | £7- 30 | £9 – 34 |
| Australia | $10 – 35 | $14 – 40 |
• Apr 1, 2022
Additionally, Do ClassPass credits expire? Credits expire at the end of each Subscription Cycle, meaning that any credits you don’t use during the applicable Subscription Cycle will not roll over into future months, unless we expressly communicate otherwise. You can find more information about the current rollover policies here.
How long does a member have to cancel a class before it is considered a late cancel OTF? IMPORTANT REMINDER TO ALL MEMBERS: The 8 hour Late Cancel/No Show Policy at Orangetheory Fitness requires all members to cancel at least 8 hours prior to the start of class. This policy is enforced at every OTF studio.
Can you freeze ClassPass? A Pause on your membership will take effect at the end of your current month’s cycle. When billing resumes, you will automatically renew onto your previous plan. You can make changes to your account once you are off the pause period by visiting your Account Settings.
Still, How do I cancel a ClassPass reservation? To cancel a reservation via the ClassPass app:
- Open the ClassPass app and click on the “Upcoming” calendar icon at the bottom of the screen.
- Find and click on the reservation in your upcoming classes list.
- Click the grey “Cancel” button.
- Click the “Cancel my reservation” button to confirm.
Can I transfer ClassPass credits to someone else?
You may not transfer, trade, or otherwise exchange ClassPass credits. If you’re interested in gifting ClassPass to someone, you can purchase a gift card here.
How many credits is Barry’s on ClassPass?
A Barry’s class, for example, is going to cost you at least 14 credits. If you do the math, yes, you’re still saving but not a ton. So keep in mind which studios you’ll be visiting and at what times you’ll be working out when determining how much you’ll actually save.
Can you bring a friend ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
Does ClassPass actually charge a cancellation fee?
If a cancellation takes place within 12 hours of start time, a late cancellation fee will be charged for select reservations (pricing chart below). From time to time we may review and/or update these fees.
How much does it cost to reactivate ClassPass?
There is no reactivation fee for resuming your ClassPass membership.
What does late cancel mean?
Late cancel: Allows the client to cancel their class, but deducts a session from their pricing option for the missed visit. Businesses often late cancel when clients give little or no notice of their need to cancel. The Late Cancel check box on the Class Sign-in screen will late cancel the client’s reservation.
Can I use someone else’s ClassPass?
Your ClassPass account is personal to you and you agree not to create more than one account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users.
Can I book for two people on ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
Can I give my ClassPass credits to someone else?
i) ClassPass Account. Your ClassPass account is personal to you and you agree not to create more than one account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users.
Can you book for two people on ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
Can you cancel ClassPass at any time?
ClassPass trials and memberships automatically renew each month on your cycle date. You can cancel your ClassPass trial or membership at any time. Cancellations need to be requested at least 24 hours prior to your cycle date.
Can you go to the same studio multiple times on ClassPass?
As of today, ClassPass is getting rid of its three-visit studio limit, meaning members can go to their favorite studio as many times as they want, Fritz Lanman, CEO of ClassPass, tells Refinery29.
What’s considered a late cancellation?
Late cancel: Allows the client to cancel their class, but deducts a session from their pricing option for the missed visit. Businesses often late cancel when clients give little or no notice of their need to cancel. The Late Cancel check box on the Class Sign-in screen will late cancel the client’s reservation.
What is considered a late cancellation?
A “late-cancellation” is canceling an appointment without calling us to cancel within 24 hours of an office appointment or 72 hours in advance of a procedure. We understand that situations such as medical emergencies occasionally arise. These situations will be considered on a case by case basis.
What is OTF cancellation policy?
You need to cancel your Orangetheory membership at least 30 days before the renewal date. You will be charged for one more month after the cancelation and can go to unused classes during this period. When this month is up, your contract will be terminated, and you shouldn’t receive any more charges.
