How do I get my money back from ClassPass?
- We do not offer refunds for months of membership or additional credit purchases, including top-up credits and add-on packs.
- ClassPass memberships automatically renew each month.
- Any changes made to your membership will apply to your upcoming cycle.
- We are unable to retroactively make changes to your account.
Additionally, What if I miss a class ClassPass? What happens if I cancel a class late or miss a class from my studio class package? If you cancel a reserved class within 12 hours of start time or miss the class, there are no cancellation fees, but the class will be deducted from your studio class package. Still need help? Get in touch with us.
How much does it cost to reactivate ClassPass? There is no reactivation fee for resuming your ClassPass membership.
How do I quit ClassPass? To cancel your ClassPass Subscription, follow these easy steps:
- Tap ‘Profile’ at the bottom of the screen.
- Tap ‘Manage your membership’.
- Tap ‘Manage your plan’.
- Tap ‘Cancel your membership or take a break. ‘
- Tap ‘Continue with my cancellation. ‘
- Click on the ‘Chat with us’ button.
Still, Can you freeze ClassPass? Can I pause my ClassPass membership? Content Verified: July 21, 2022 We totally understand that life can throw you a curveball. As such, we may be able to provide a temporary pause on your account to help during unplanned circumstanc…
How long does a member have to cancel a class before it is considered a late cancel OTF?
IMPORTANT REMINDER TO ALL MEMBERS: The 8 hour Late Cancel/No Show Policy at Orangetheory Fitness requires all members to cancel at least 8 hours prior to the start of class. This policy is enforced at every OTF studio.
Can you pause ClassPass?
We totally understand that life can throw you a curveball. As such, we may be able to provide a temporary pause on your account to help during unplanned circumstances. Pause options and memberships vary based on location – head to your Account Settings to see if a pause is available to you.
How do I remove a credit card from ClassPass?
On the app:
- Tap ‘Profile’ on the bottom right of the screen.
- Select ‘Settings’
- Scroll down to ‘Billing’ and tap ‘Manage Billing Info’
- Update your payment method and billing information, then hit ‘Save changes’
Can you transfer ClassPass credits to a friend?
i) ClassPass Account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users.
Can you use someone else’s ClassPass?
Your ClassPass account is personal to you and you agree not to create more than one account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users. You must not use or exploit the Site and/or Classes for commercial purposes.
Can you bring a guest with ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
Can I book for two people on ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
How many times can you visit a studio with ClassPass?
How many times can I book classes at the same gym or studio each cycle? You can visit most ClassPass partners as often as you’d like each cycle. In some cases, depending on the partner, you may see the credit cost per reservation increase if you have already reserved classes there 3-4 times in your current cycle.
Can I pause ClassPass membership?
We totally understand that life can throw you a curveball. As such, we may be able to provide a temporary pause on your account to help during unplanned circumstances. Pause options and memberships vary based on location – head to your Account Settings to see if a pause is available to you.
Can I use someone else’s ClassPass?
Your ClassPass account is personal to you and you agree not to create more than one account. You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users.
